Your Smart Solution for Seamless Payment Recovery

BACKED BY 25 YEARS OF EXPERIENCE

Leading the Way in Cost-Free Payment Recovery

Efficient Solutions for Maximizing Cash Flow and Retaining Customers - at no cost to you.
  • Maximize Cash Flow
    Maximize Cash Flow
  • Cost-Free Recovery
    Cost-Free Recovery
  • Customer Retention
    Customer Retention
  • Proven Expertise
    Proven Expertise

Trusted by...

When Cash Flows Smoothly, Customer Satisfaction and Retention Follow

Ease Customer Frustrations During Tough Times—Resolve Issues Before Complaints or Cancellations / Maintain Positive Customer Relationships.
All of our services are strictly managed in accordance with NACHA rules.

Satisfied Customers

Consistent Cashflow

Improved Bottom Line Results

Payment Retention Services keeps your cash flowing smoothly, while your customers feel valued and respected.

The Problem:
Declined Payments, Lost Customers, High Costs

In today's economy, businesses face significant challenges with declined payments. Trillions of dollars in recurring transactions are processed annually, yet economic conditions have led to an alarming rise in payment declines. Declined ACH debits and credit/debit card transactions can create substantial financial burdens. High collection costs, lost customers due to payment failures, and the inefficiency of traditional methods all contribute to a decrease in your business's profitability. The complexity and cost of handling these declines, especially with credit and debit cards, where issues like card limits, expiration dates, and card replacements frequently cause problems, add to the strain. Left unchecked, these issues can erode your bottom line and damage your relationships with customers.

The Solution:
Efficient, Cost-Free Payment Recovery with Payment Retention Services

Payment Retention Services offers a comprehensive solution to the problems of declined payments. Backed by a clearinghouse that has been a leader in the Cash Flow Recovery industry since 1999, we are equipped with the expertise and technology to recover declined ACH and card payments efficiently, without any cost to you. Our automated process ensures a high recovery rate, saving you from expensive bank fees and collection costs. We help you recover funds quickly, maintain customer satisfaction, and boost your cash flow, all at no cost to you. By choosing Payment Retention Services, you can minimize the impact of declined payments, protect your customer relationships, and focus on growing your business.

What Our Clients Are Saying

Very Satisfied

I’ve been impressed by the number of items that you were able to collect and I look forward to seeing the trend with the next couple of months. Also I have been very satisfied by the service that I receive by the support team.

N.B.

Thank you

Thank you for the great service.

J.D

hard work and support of our customers

I wanted to take this time to express my thanks for all your hard work and support of our customers at Payment Retention Services. I greatly appreciate it and enjoy working with each of you

C.M.

all that help!

Thank you guys for all that help. We appreciate you.

T.F

appreciate all of your help over the years!

I have really enjoyed working with all of you and appreciate all of your help over the years! 

C.K.

Thanks Again!

Thanks again to Andy for assisting me with this member. He’s great and I appreciate his help

K.N.

What Are The Outcomes When Payments Are Recovered Quickly?"

• Immediate Boost in Cash Flow
• Stronger Customer Relationships

Frequently Asked Questions

Payment Retention Services can provide this service at no cost to you by charging a small fee to the customer, as determined by state laws. This fee is applied during the payment recovery process, allowing your business to recover declined payments without incurring additional expenses. As a result, you receive 100% of the recovered funds, ensuring your cash flow is fully restored while preserving customer relationships—all without any financial burden on your part.

Recurring payments such as memberships, utilities, payment plans, subscriptions, and more.

Payment Retention Services specializes in recovering a wide range of transaction types, including:

  • Credit Card Transactions: Handle issues like expired cards, exceeded limits, or card replacements seamlessly.
  • Debit Card Transactions: Recover payments even when there are insufficient funds or card-related issues.
  • ACH Transactions: Efficiently recover declined ACH debits, ensuring reliable cash flow from bank-to-bank transfers.
  • “Bad Checks”: Paper or eChecks that have been returned due to insufficient funds.

 

With our expertise, you can confidently recover funds across these transaction types, keeping your business running smoothly.

Using Payment Retention Services increases customer satisfaction by quickly recovering declined payments without upsetting customers with collection calls. This seamless process ensures that transactions continue smoothly, maintaining trust and strengthening customer loyalty.

Payment Retention Services is backed by a clearinghouse that has been a leader in the Cash Flow Recovery industry since 1999, renowned for its exceptional customer service and expertise in managing Treasury Cash Flow Services for its clients. Our automated, no-cost solution efficiently recovers declined payments without disrupting your customer relationships, ensuring your cash flow is secure and your customers are treated with care.

We help businesses of all sizes excel by boosting customer satisfaction and eliminating the high costs associated with clearing declined payments that should have already been in their accounts.

All of our services are strictly managed in accordance with NACHA rules.